Air travel has changed a lot since the first commercial aircraft took flight in 1914 where a mayor traveled in Florida for 21 miles on a paid seat. Everything changes with time and so did commercial aviation. There was a time when people use to read newspapers or magazines to keep them occupied. Now we have entertainment systems installed and have Wi-Fi services enabled in domestic airlines too. We have better aircraft and friendly cabin crew. Everything has changed about commercial aviation and now the focus is more on customer service and security. All of this happened due to the digitization of commercial aviation. Air travel was the first one to get digitized amongst all kind of travel services. Let’s see the impacts of digitization on commercial aviation and how is it helping customers.