Trial Run For ‘Digi-Yatra’ Starts At The Chennai Airport!

Passengers at the Chennai Airport will soon be able to experience a paperless boarding process.

The Airports Authority of India (AAI) has started a trial run of the ‘Digi-Yatra’ programme at the Chennai Airport to introduce paperless travel to domestic and international travellers.

The concept of ‘Digi-Yatra’ was introduced by the Ministry of Civil Aviation in June 2017. It aims at making the travellers journey through the airport hassle-free by incorporating modern technology.

To use this facility passengers will have to register themselves at the government’s Air-Sewa portal and generate a ‘Digi-Yatra-ID’.

Here are the details of how the system is being implemented at the Chennai Airport –

• E-Gates will be used by the passengers for Check-in and Immigration boarding.
• All the information about the passenger will be shared with agencies working at the airport, via the portal, for faster identity authentication.
• Immigration counters will be rearranged at the airport to incorporate the E-Gates.
• This arrangement will help passengers, who have the unique Identity number, to pass through these E-Gates with ease.
• The Air Seva App will help passengers navigate through the Chennai Airport using a digital guidance system.
• The authorities are also going to implement interactive Kiosks at the airport and develop augmented reality apps for the passenger’s convenience.

Authorities at the Chennai Airport are looking to implement ‘Digi-Yatra’ to ease congestion, especially at the international terminal.

A few weeks back AAI conducted a trial run at the Hyderabad and Bangalore Airport in which boarding of a few passengers was done using E-Gates. The response was really good, and the average boarding time was reduced by almost  15 minutes.