Chennai Airport has become the newest member on the list of Indian airports and airlines that have deployed robots to assist air travellers.
On 15th August, Airports Authority Of India (AAI) deployed 2 humanoid robots at the international airport to greet passengers and assist them by answering different queries.
The two robots have been deployed at the arrival and departure sections of the Kamaraj Domestic Terminal. They will be able to navigate around the airport terminal, greet passengers, converse with them and help them out. The bots are also said to be able to decipher variances in accents and respond with wit.
According to the official twitter handle of the Chennai Airport , the humanoid robots called ‘Mitra’ have been deployed on a trial basis and will provide info on Chennai Airport and its amenities.
According to an airport official, if the trial run is successful, they will look to program the robots to assist passengers on various queries and guide them to security checks and their respective boarding gates
International airports such as those in Germany have already introduced a humanoid robot named ‘Josie Pepper’.
Earlier this year, Vistara announced the introduction of their robot ‘RADA’ that would help people scan their boarding passes and answer their queries at the airlines’ lounge at the Delhi Airport. A project called ‘Kempa’ was announced to perform similar functions at the Kempegowda International Airport in Bengaluru.