Hyderabad Airport is officially one of the best airports in the world, in terms of service quality!
The international airport has been ranked ‘world No 1’ for ‘Airport Service Quality’(ASQ) by the Airports Council International (ACI) in the 5-15 Million Passengers Per Annum (MPPA) category.
The CEO of GMR Hyderabad International Airport (GHIAL), Mr. S.G.K Kishore, was there to receive the award at the ASQ awards ceremony, organised at the ‘2018 ACI Customer Excellence Global Summit’ at Halifax in Canada.
Mr. Kishore has said that the award is a recognition of the airport’s relentless efforts towards service excellence and customer delight. It will be their endeavour to continuously raise the bar and exceed customer expectations.
He also went on to thank the stakeholders, including the Ministry of Civil Aviation, Central Industrial Security Force (CISF), Immigration, Customs and service providers such as airlines and airport staff for their constant support in helping the airport achieve this status.
The award was presented by the President and CEO of Halifax Stanfield International Airport, Ms. Joyce Carter.
Hyderabad Airport has been ranked No.1 for the second consecutive year and has been in the top 3 rankings for the past 9 consecutive years. The airport was adjudged World no 1 Airport in this category for the year 2016-2017.